client resources


What's On - January 2023

Our news feed gives information about upcoming events, training sessions and awareness days.  If you know of an event that isn't listed below, please tell your Employment Coordinator so we can add this.


Service Update

In line with Government updates, there are some changes to our Service.  To see these, please click HERE to visit our Covid-19 & Service Updates page.


Training Sessions & Courses

Autumn Term - Jersey Recovery College

The Jersey Recovery College Spring prospectus is now out and includes a variety of courses and activities.  To find out more and book your place on a course, please click here for their prospectus or complete the application form below.

Jersey Recovery College Application Form

Care Academy 

Access a range of free and low cost online courses through the Care Academy.  Subjects include from Care, First Aid, Safeguarding, Food Safety, Fire Safety and Manual Handling.  Click HERE to visit their website and find out more. 


Prince's Trust

A number of exciting courses are on offer for 16 - 25 year olds.  To find out more, contact Jersey Youth Service - Simon 07797 727031 / Jo 07797 758287.


Carers' Support Programme - St John's Ambulance

St John's provide a free programme for people who care for others. Check out this link to see more information and how to book.

Their free Carers' Support Programme is for informal carers who are caring for a friend or relative in their own home. They also welcome volunteers who care for people within the voluntary sector.

Over the course of the four sessions they will cover subject areas such as First Aid, infection control, safe handling, safety in the home, stress management and information on other services available including social services. They also invite outside speakers in and are flexible to meet the needs of the attendees.




What's on this January


Community Events

Why not get involved in a local event to support a Jersey charity, or just have fun and meet new people. 


Jersey Heritage have some great walking routes available to try on their website - including new Geowalks. These are accompanied guided walks around different areas of Jersey - a partnership between Jersey Heritage and Aspiring Jersey Island Geopark (AJIG). For more information and a link to book tickets please press here.


8th January is the re-arranged date for the Christmas Battle of Flowers parade. This will take place around the streets of St Helier starting from the Waterfront and passing in front of the Pomme D'or. It is free entry and fireworks are promised at the end. 


Jersey Heritage are holding their annual 'Wassail' celebration on 14th January at Hamptonne. This event is for Heritage members and is on from 1-3pm. You are advised to dress warmly and bring your choice of implements to make noise with! Some examples given are pots, pans and whistles. There will be cheese, bread and warm cider on offer at the event. 


Awareness Days

We are invited to take part in 'Dry January' this month. To take a pledge to have no alcohol for the whole month of January and see what health benefits it will give us.

31 days alcohol-free can mean a break and a total reset for the body and mind with Alcohol Change UK. You can sleep better and have more energy, improve your mental health and concentration, look fabulous and get brighter skin, save money and feel an amazing sense of achievement.   

It’s about you taking a break, living better, feeling better. Starting your new year, the right way.

For more information about this please follow the link  


We are also encouraged to take part in Veganuary - a month to try different recipes and tastes. Follow the link to sign up, have access to a celebrity cookbook and a one pot meal plan. 


16th January is known as Blue Monday - the most dismal day of the year, but also as Brew Monday - take the time to have a cup of tea or coffee with a friend, colleague or family member so that friendship can help banish the blues!


21st January is Race against Dementia day. The aim is to raise money for research into dementia care by completing challenges using the number 3, as 1 in 3 people born today will die with dementia. This can be a 3k run, scoot, walk, or 3k minutes = 50 minutes racing, star jumping, skipping, or play 3k notes on an instrument, tell 3k jokes, play 3k minutes of board games, make 3 cakes and sell them for donations – your “3”, your way! You can donate any money raised to the charity through their Justgiving page. More information here


25th January is Burns night - we wish all of our Scottish colleagues and clients a happy day and a great celebration. 


We would like to wish you all a very Happy New Year and many good wishes for 2023.



General Information

Liberty Bus

Over the Christmas and New Year period most of the Liberty Bus services will be running however there are slight changes.

Date Service Notes
24 December Normal Saturday Service Last bus departs the Station at 21:05
25 December No Service  
26 December No Service  
27 December Sunday Service  
28 December Saturday Service  
29 December Saturday Service  
30 December Saturday Service  
31 December Saturday Service Last bus departs the Station at 21:05
1 January No Service  
2 January Sunday Service  
3 January Normal Service Resumes


As the weather gets colder, the Town Church have decided to open their doors to the public and provide a 'warm space' where people can have free tea/coffee, have a chat with others, work using their free wifi, or meet with other families. There is a play area for children, and they are also providing fruit and toast. This is open Mon - Fri from 9-6, Sat 10.30-6.


Revenue Jersey is announcing the launch of its “Personal Tax Community Helpdesk”. Starting in October it will be visiting locations in the north, east and west of the island to provide face to face support to taxpayers without them needing to travel to St Helier. 

The Community Helpdesk will offer much the same services currently available at La Motte Street: customers can pop in for a confidential chat about their tax affairs; or ask the team about recent changes to the tax law.

The Personal Tax Community Helpdesk offers:

  • Two experienced revenue officers, with secure access to customers’ digital records, for personal tax queries.  
  • A change and customer experience specialist with information about current and future changes to tax law and help with understanding how tax works. 
  • A Modernisation and Digital specialist to answer questions on data security online and help with setting up onegov accounts and digital IDs (JerseyMe and Yoti).

This approach is part of a broader effort to improve the accessibility of personal tax help and information. It will, particularly support customers who have limited mobility and might struggle to make a journey into town to the helpdesk; and those who do not find it easy to engage with help services online or by telephone.


Support available from Housing Advice Service

The government’s Housing Advice Service has now been set up to provide a wide range of information, advice and practical support around all aspects of housing in Jersey. This ranges from providing help to property owners, landlords, tenants, those looking to buy or sell a property, those at risk of becoming homeless, or those with housing-related concerns or complaints. 

The specialist team, based at Philip Le Feuvre House, La Motte Street, work in partnership with agencies, organisations and other government departments to ensure that the appropriate wrap around support is provided, tailored to the needs of each individual.

Minister for Housing and Communities, Deputy David Warr, said: “We want to make sure that Islanders are aware of the support that’s available to them and how they can access it. By working with a range of organisations, we are committed to raising the visibility of the network of agencies that are working together to deliver this service. 

“I would encourage those that need it to access the services that we have available, and to contact the team who are in a prime position to support Islanders and provide their expertise.” 

Find out more

Online here


Phone: 01534 444 444 

Address: Customer and Local Services PO Box 55, La Motte Street, St Helier, Jersey, JE4 8PE


Taskforce launched to tackle Violence Against Women and Girls

An independent taskforce has been launched, to tackle violence against women and girls (VAWG) in Jersey, under the direction of the Home Affairs Minister. 

VAWG is any act of gender-based violence that results in, or is likely to result in, physical, sexual, or psychological harm or suffering to women, including threats of such acts, coercion or arbitrary deprivation of liberty, whether occurring in public or in private life.

In order to inform and best shape the island’s strategy to target these types of crimes and behaviours, the taskforce has issued a call for evidence to find out more about VAWG in Jersey. There are three different ways to engage with the call for evidence, so that Islanders can participate in the way that suits them best: an online survey, Share Your Story – testimony submission, and an online safety heatmap. 

The first survey invites all Islanders to contribute their views and opinions on VAWG in Jersey; respondents do not need to have any direct experience themselves.

Share your story – testimony submission is designed for anyone with experience of violence against women and girls. It provides an opportunity for people to share their experience in their own words and make their own recommendations for reform. The online safety heatmap allows Islanders to identify places that make them feel unsafe in Jersey, explain why and suggest what the Government can do to help. 

To help this research, if you have a story to share or want to more about the safety heat map, please follow this link

The call for evidence will remain open until 10 December 2022 when the findings will then be analysed and a report containing recommendations for Government will be published by April 2023. Read more about this here


Public Health is calling on Islanders to come forward now to receive their annual flu vaccination and COVID-19 Autumn Booster, which is now available for all eligible Islanders. The call is in response to the early arrival of seasonal influenza (flu) in Jersey. Flu is already at higher levels this year than previously and is rising, coinciding with an increase of COVID-19 infections and an expected further wave this winter. 

Islanders eligible for the COVID-19 Autumn Booster can save time and receive their annual flu vaccinations at the same time at Fort Regent. Annual flu vaccinations are also available to Islanders at their GP or local pharmacy. 

Islanders eligible for the free annual flu vaccination are: 

  • People aged 50 and over
  • Those aged over 16 years in clinical risk group
  • Infants 6 months to 2 years of age in a clinical risk group
  • All children nursery aged children (2 – 4 years) and school aged children reception up to year 11
  • Pregnant women
  • Households of those on the shielded patient list or of immunosuppressed individuals
  • Home carers and care home staff
  • All staff providing domiciliary care
  • All staff in Health and Community Services
  • All staff in GP Practices and community pharmacies
  • All dental staff


Islanders who are eligible for the COVID-19 Autumn Booster are those:

  • Aged 50 and over
  • Aged 5 and over and in a clinical risk group
  • Aged 5 and over and are household contacts of immunosuppressed individuals
  • Who are residents or staff in care homes for older adults
  • Who are health or social care workers
  • Aged 16 and over and are a carer
  • Who are pregnant

To book please follow the link

Islanders who have not yet had their first, second, or third dose of the vaccine can still book appointments at the Vaccine Centre or by contacting the Coronavirus helpline on 0800 735 5566.



Mini Budget

The new Government has made some changes recently in their mini budget. These will affect the minimum wage, some income support components and the Community Costs Bonus among other measures. The minimum wage is increasing to £10.50 an hour from 1st November, a 14% increase compared to current levels.  Trainee rates will rise by the same percentage. If you think this will affect your income support please speak to your EC as you may need to complete a Change in Circumstance.

Income Support components are also increasing in Jan 2023. This will happen automatically if you already receive income support. 

The Community Cost Bonus (CCB) is doubling from £258.25 to £516.50 and extending eligibility for claimants. 

You can receive this payment for your household if:

• One adult has lived in Jersey for at least 5 years

• The combined household tax bill was less than £2,735 in 2021

• The household is not receiving Income Support

Other measures in the budget include

 - A temporary reduction of 2% in Social Security contributions from 1 October to 31 December 2022: 

 - Class 1 employee paid contributions decreasing from 6% to 4% 

 - Class 2 self employed or unemployed paid contributions decreasing from 12.5% to 10.5%

If you have questions about any of these please check in with your Employment Coordinator and they can help with any enquiries you may have. Otherwise contact CLS on 444444.



Don’t put off your cervical screening

We have recently had Cervical Screening Awareness Week, women and people with a cervix aged 25-64 are being encouraged to opt-in to the free cervical screening programme.

Cervical screening detects Human Papillomavirus (HPV), a viral infection passed between people through skin-to-skin and sexual contact which is the main cause of cervical cancer. If HPV is detected the screening sample will then be checked for any underlying abnormalities of the cervical cells.

Women and people with a cervix are reminded that they need to opt-in to the programme when they turn 25 by contacting their GP.

It is important that Islanders attend their screenings regularly (every three years for those aged 25-50, and every five years for those aged 50-64) as HPV can lie dormant for many years. Read more in Don’t put off your cervical screening (


Coop Quiet Hour - In conjunction with Autism Jersey and the National Autistic Society, Coop Grande Marche St Peter and St Helier are resuming their Quiet Hour on Mondays from 3 - 4pm.  Read more here.


Concessionary bus pass scheme to include free travel for companions

Carers or companions of eligible Islanders in the AvanchiAccess scheme will be able to travel on the bus for free, following an extension of the scheme by the Infrastructure, Housing and Environment (IHE) department.

The existing AvanchiAccess scheme provides unlimited free travel for Islanders who have a long-term disability preventing them from driving. The new AvanchiAccess+ scheme includes free travel for carers or companions who need to assist those Islanders who cannot travel alone on the bus some or all of the time.

Eligible Islanders who are part of the existing scheme or new customers that want to apply for the AvanchiAccess+ scheme should pick up an application form from Liberation Station, parish halls, doctors' surgeries and community organisations around the Island to apply. The pass will then be ready to use from 1 October.

Islanders must meet the eligibility criteria which includes having a long-term disability that prevents them from driving and the need to have a companion assist them on the bus some or all of the time.

For the full criteria visit or


Free screening checks to prevent sight loss

​Islanders with diabetes are being urged to come forward to check if they are at risk of losing their sight to one of the leading – but largely preventable – causes of blindness in the developed world. 

Diabetic retinopathy is one of the top five causes of blindness and sight loss in both the working age population and developed world. There are about 4,500 Islanders with diabetes and the team carry out about 5,000 free screening checks, which involves taking a variety of 2D and 3D images of the back of the eye (retina) to look for diabetic changes, a year.

Improvements to the service, which began last year, means that the waiting list for retinal screening has been cleared and the team is now urging anyone who feels they should be screened to contact them by calling 01534 444590. The clinics are free and can be offered in Spanish, Portuguese and Polish. Please check out the information here


The Government of Jersey recently announced that following the recent increase in the price of gas in Jersey, extra support is being made available for vulnerable customers and those on low income who use gas to heat their homes. Support includes Jersey Gas’ “Priority Customer Care” scheme, which can provide assistance with spreading out bill payments, home comfort checks and a range of other measures. There is also a financial support scheme for customers who are worried about being able to pay their gas heating bills.

Jersey Gas are encouraging any customer who is concerned about paying their bills to contact them on 01534 755577 to find out more about the various support options available.


The Salvation Army are continuing helping those in need this year. 

Their year-round support is available at their Minden Place premises, call Salvation Army HQ on 735472, the office is open 9-1 Monday to Friday for more details of their help.


  1. Food bank – the Salvation Army food bank will be running for those in short-term financial crisis. Food parcels include toiletries and baby items such as nappies/wipes/formula. For longer term support, i.e. more than 6 weeks, please consider referring to the other foodbanks on the island.
  2. Voucher support will continue to be available for those in immediate financial hardship. This includes utility top-ups (Jersey Electric, heating oil, and Jersey Gas) and supermarket vouchers. 
  3. Community cafe is open offering free soup daily.

Pastoral support – the Salvation Army are always happy to listen and chat with people and offer pastoral support and/or signposting as appropriate, in their friendly community cafe.


There are more food banks in operation at the moment on Island, The Grace Trust offer food to those in need from their base in Lewis Street, they are happy to help and can be contacted to talk through difficulties. Please follow this link for their website.


SVP (Saint Vincent de Paul Society) also provides food bank access, they are open on Wednesday afternoons and Saturday mornings. They are based in an office at the side of St Thomas Church in St Helier. For more information please follow this link


If you need any further help or information about any of the above please talk to your Employment Coordinator, we can assist with referrals or point you in the right direction. 




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