client resources

Family Support Services

Family life can be difficult at times. Whatever your circumstance or family dynamic, there is support available for families and children across Jersey. Finding where to go isn't always easy, so we have put together some links to local services to help. 

Children and Families Hub

The Children and Families Hub provides information, advice and support for families and young people.

Their aim is to make sure you get the right help, at the right time. This could be some advice on the telephone or a one-to-one consultation. They will also put you in touch with any services that can help you.

The hub also responds to any safeguarding concerns you may have for a child or young person.

Whatever help you need, they will make a plan with you and with the services helping you.  To find out more, click on the link below:

Children and Families Hub

Brighter Futures

Brighter Futures is a charity that supports parents, carers, children and young people in Jersey.  They provide key worker support alongside a number of free programmes and services to help support the parents and carers they meet. 

Parents/carers can often feel socially isolated and may require support for their wellbeing and mental health and support for their child to grow and thrive.  Brighter Futures works alongside the main carer to support child development, parent/carer-child relationships, family health and wellbeing to increase the life chances and opportunities of the family.

They offer a range of personal development, educational and second chance learning programmes, group sessions, one-to-one emotional support, information, advice and practical help in order to aid parents and carers with self-esteem, confidence and communication skills.

Brighter Futures

Home-Start Jersey

Brightly is piloting a Home-Start Jersey initiative that will offer regular support, friendship, and practical help to individuals or families who need some support in their own homes, helping to prevent crisis or breakdown and help people when they need it most.

They will provide home-visiting support to three specific target groups:

  • care leavers aged 16-25;
  • families with pre-school children, where a parent is care experienced; and
  • families with pre-school children, where a child or a parent is experiencing poor health.

To find out more, click HERE.  You can find the referral form online, or via the link below:

Home-Start Jersey

Jersey Child Care Trust

Putting families first is at the heart of what they do at the Jersey Child Care Trust.  JCCT help families access the nurture, care and learning they need for their children to thrive.  They do this by providing information and services to families, policy makers, childcare providers and other professionals.  To find out more, click on the link below:

Jersey Child Care Trust

Mind Jersey

Mind's Perinatal Peer Support service offers purposeful 1:1 Peer Support to expectant parents and parents of young children experiencing difficulties with their mental health and emotional wellbeing.  To find out more about the Perinatal Peer Support service and the Parent Support Group, click on the links below:

Perinatal Support Poster

Parent Support Group

Jersey Centre for Separated Families

The Jersey Centre for Separated Families is a community organisation that works with everyone affected by family separation in order to bring about better outcomes for children.

Their services are available to parents who are caring for their children alone, those who are sharing care and those who are not able to spend time with their children. Parents, carers, grandparents or anyone else with concerns about family separation are welcome.  To find out more, click on the link below:

Jersey Centre for Separated Families

Philip's Footprints

Philip's Footprints offers support to parents who have lost a baby, through memory boxes, remembrance services and peer support.  Their support group offers a safe and supportive space to meet, bringing together those who have been affected by the loss of a baby (at any age or gestation) to share experiences, thoughts and feelings - if they want to - but also a chance to ask those questions you might feel you can't ask anyone else.  For more information, click on the link below:

Philip's Footprints

Fathers' Support Group

This is a group of fathers who want to help
and support other fathers going through separation from their children.  They look to support fathers going through this process and other family members who have been
impacted by separation or parental alienation. 

To download their leaflet, click on the link below:

Father's Support Service

Other Services for Children & Young People

To find out more about each service below, click on the highlighted name and you will be directed to their website or Facebook page.

Barnardo's Jersey works with children and young people so they have safer childhoods, stronger families and positive futures.

Silkteens - Hope House is a residential facility for 13 to 18 year olds that are suffering substance misuse issues as well as other underlying mental health conditions.  It is run by the Silkworth Charity Group.

Young Carers - A Young Carer is someone under 18 who helps look after someone in their family, or a friend, who is ill, disabled or misuses drugs or alcohol.  This link to the Youth Enquiry Service information page provides links for different support services available to Young Carers. 

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