client resources

Accommodation Services

Homelessness can affect anyone and it is nothing to be embarrassed about.
There are many reasons why someone may not be able to continue living in their home.  This could be a breakdown in family relationships, loss of income, health or mental health difficulties, addiction or simply a lack of affordable places to live. 

Accommodation Services

If you are, or think you may soon become homeless then there are a number of places in Jersey that can assist.  To find out more about any service, click on the organisation's name to be directed to their website. 

Shelter Trust 

The Shelter Trust was established over 25 years ago and is now the leading provider of accommodation and support services for the homeless community in Jersey.

The Trust provides accommodation, food, support/ encouragement for around 100 people per night at four sites in and around the town area.  They support people aged 16 and above with emergency accommodation,  a day service, resettlement support, aftercare and confidential advice and guidance.

Sanctuary Trust

Sanctuary Trust provides accommodation and support to men who have reached a crisis in their lives and need help to get back into society.

The men they support can have a range of issues, including homelessness, economic hardship, domestic violence, mental health issues, family/relationship breakdown or addiction issues, be it gambling, drugs or alcohol.

Jersey Women's Refuge 

The Jersey Women’s Refuge provides ‘walk in’ temporary safe accommodation for women and children fleeing domestic abuse.

As the only independent domestic violence charity in Jersey, the Women’s Refuge provides a 24-hour, confidential service, which offers practical and emotional support to women and children suffering from abuse.

Jersey Association of Youth & Friendship

JAYF provide a safe, secure and affordable home for 16-to 25-year-olds who through no fault of their own find themselves needing accommodation.  Residents are encouraged to follow JAYF's 10 steps to independent living to ensure they build the necessary skills for true independence and optimum levels of health and well-being. is a local website with a wealth of information to help signpost and support people affected by homelessness.  They understand that homelessness has a significant and overwhelmingly negative impact, affects some of society’s most vulnerable people, and offer guidance on who to speak to should you be faced with the prospect of  being homeless.

Affordable Housing Gateway

The Affordable Housing Gateway is the waiting list for everyone who is registered for social housing in Jersey. 

This waiting list is shared with all the social housing providers, such as:

  • Andium Homes 
  • Jersey Homes Trust
  • Les Vaux Housing Trust
  • FB Cottages Housing Trust 
  • Christians Together in Jersey Housing Trust


Once you have completed an application to the Affordable Housing Gateway, you will be assessed for social rented accommodation. If you are eligible, you will be placed in a priority band dependent on your circumstances.

Once you’ve been accepted onto the waiting list, it is up to the housing providers to make an offer of accommodation.

To find out more about accommodation options in Jersey or to register for the Affordable Housing Gateway, click on the links below.  

Affordable Housing Gateway

Housing Advice Service

If you feel you need additional support to access accommodation or live independently, please speak to your Employment Coordinator who will help signpost you to the most appropriate service for support. 

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